Privacy Policy

PIXMILL ESTONIA OÜ has undertaken to protect the privacy of customers and users. Based on this, we have prepared these privacy policy principles regarding the collection, use, publication, transmission and storage of personal data. Our activities on the Internet are in accordance with all relevant activities and the relevant legislation of the European Union and the laws of the Republic of Estonia. Please take a moment to familiarize yourself with our privacy policy.

PIXMILL ESTONIA OÜ (reg. no. 11814042), Piirimäe 3, Tänassilma, 76406 Harju county, Estonia, is responsible for the e-shop.

Collected and processed personal data

– Customer’s first and last name.

-Customer’s phone number.

-The customer’s email address.

-Address for delivery of goods;

-Designs, advertisements or other materials sent by the customer.

-Information contained in e-mails or inquiries made by the customer.

-Customer’s bank account number.

-Cost of goods and services and data related to payments.

-Exchange of information between the client and PIXMILL ESTONIA OÜ.

-Client IP address.

Purposes of personal data processing

The personal data collected about the Client specified in the Privacy Terms are processed only for the purpose of providing the Service, enabling the provision of the Service, preparing Contracts and enabling the use of the Website.

-Personal data is used to manage customer orders and deliver goods.

-Purchase history data is used to compile an overview of the purchased goods and services, to analyze customer preferences and, among other things, for the purpose of resolving consumer disputes.

-The bank account number is used to return payments to the customer.

-Personal data such as e-mail, phone number, customer name are processed in order to solve issues related to the provision of goods and services.

-The e-mail is also used to send invoices, and the phone number is used to inform about the goods that have arrived at the parcel machine.

-The online store user’s IP address or other network identifiers are processed for the provision of the online store as an information society service and for online usage statistics.

Legal basis for data processing

-Personal data is processed for the purpose of fulfilling the contract with the customer (management of customer orders, delivery, return of goods and payments).

-Personal data is processed to fulfill a legal obligation (e.g. accounting).

-The processing of personal data is necessary due to the legitimate interest of the data controller.

-Data processing takes place with the customer’s consent for: Direct marketing purposes.

Sharing of personal data

We do not disclose the Customer’s personal data to third parties, except in the following cases:

-Transfer of personal data to subcontractors or cooperation partners in connection with the provision of the service, if the transfer of data makes the provision of the service possible.

-Due to the legal obligation to disclose or share the Customer’s personal data (primarily for the purposes provided by law, for example, as a result of a court decision or for the purpose of preventing crimes, protecting the Customer’s life and health).

-To ensure the performance of the service.

-Subject to the sale of the business, either in whole or in part, or to the reorganization of the business. In this case, we will take all necessary measures to ensure the continued protection of the Customer’s personal data.

-With the aim of improving and developing the provided Service. Third parties are considered authorized processors of personal data in case of processing of personal data for the aforementioned purpose.

Storage and protection of personal data

-All personal data collected about the Customer is stored on servers located in the countries of the European Union or the European Economic Area.

-Customer-related personal data that PIXMILL ESTONIA OÜ uses to provide services and to fulfill orders is stored for up to 10 years from the time the relevant personal data comes into Pixmill Estonia OÜ’s possession, or until all claims that may be made on the surface of this personal data or in connection with it have expired. Basic accounting documents are stored for 7 years in accordance with the Accounting Act.

-Only our employees and members of the management bodies have access to the client’s personal data, who have the right to use personal data only in connection with the provision of the Service and the management of the Website.

-Due to applicable legislation, we may have additional obligations to retain certain personal data.

Viewing and correcting personal data

Personal data can be viewed and corrected in the user profile of the online store or through customer support. If the purchase has been made without a user account, you can consult the personal data via customer support. If the request for viewing personal data is submitted electronically, the information is also submitted via publicly available electronic means.

The customer has the right to request restriction of the processing of his personal data if the data is incorrect or incomplete or if his personal data is processed illegally.

The customer has the right to object to the processing of his personal data if he has reason to believe that there is no legal basis for the processing of his personal data.


To delete personal data, you must contact customer support by e-mail. The deletion request will be answered no later than within a month, and the data deletion period will be specified. In the response to the request, the personal data that will not be deleted and on what legal basis and reason will also be highlighted.

Direct marketing messages

The e-mail address and phone number are used to send direct marketing messages if the customer has given their consent. If the customer does not wish to receive direct marketing messages, he must select the corresponding reference in the footer of the e-mail or contact customer support.

Solving arguments

Disputes related to the processing of personal data are resolved via customer support at or by calling +372 550 0912

Supervisory authority: Estonian Data Protection Inspectorate